DLCCC Front Desk Weekend and Evening Staff Job at Detroit Lakes Community and Cultural Center, Detroit Lakes, MN

  • Detroit Lakes Community and Cultural Center
  • Detroit Lakes, MN

Job Description

DLCCC Front Desk Weekend and Evening Staff

Share Apply Part-time Starting at $14.00 per hour

Job Summary: A DLCCC Front Desk Representative is responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members, and guests.

Must be available 7am-6 pm on Saturdays, 10 am-6 pm on Sundays, and occasional weekday evenings and Friday evenings as needed from 5:00pm – 10:00pm. Shifts are from 4 to 6 hours. One weekend off a month.

Key Duties and Tasks:

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Serves as the first point of contact for all customer questions, concerns and comments
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check-in members
  • New member enrollments.
  • Stays current on new program offerings and schedules
  • Attend Front Desk meetings
  • Schedule court use, classes and any other appointments and needed
  • Daily POS activity
  • Update member account information
  • Respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed
  • Assist in maintaining the neatness and cleanliness of the club
  • Other duties as assigned by the Front Desk Supervisor

Desired Qualifications:

  • Customer service background preferred
  • Knowledge of a POS system
  • Enjoys meeting new people
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude
  • Punctuality and reliability are a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
  • Strong listener with the ability to empathize and problem solve
  • Dedication to the success of the facility
  • Wear appropriate clothing
  • Maintain a positive attitude with members and staff

Position:

  • Is a part-time position
  • Is an "at will" position
  • Reports directly to the Front Desk Supervisor.

Salary/Wage/Benefits:

  • Free Single membership at date of hire
  • Discount on services and logo apparel
  • Discount on Historic Holmes Theatre productions

Job Tags

Hourly pay, Shift work, Weekend work, Afternoon shift, Weekday work

Similar Jobs

Buldak

Corporate Legal Counsel Job at Buldak

 ...Corporate Legal Counsel Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don't just create food - we craft moments that spark excitement, inspire connection... 

Covenant Health Group

Emergency Department Physician - Per Diem Job at Covenant Health Group

Job Summary:Excellent Per-Diem Opportunity for an Experienced Emergency Services Physician:Work in a rewarding environment where you are a valued member of the teamJoin collegial group providers in a mission-based health systemWork with caring and experienced support staff... 

SP Plus Corporation

Valet Driver - The Exchange Detroit Job at SP Plus Corporation

 ...Valet SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout...  ...to succeed, you should join SP+. We are looking for safe valet drivers with warm smiles who enjoy interacting with people. Work with our... 

Jonesbororealtycompany

VIRTUAL ASSISTANT Job at Jonesbororealtycompany

 ...to clients in the Jonesboro area. With a team of experienced professionals, we are committed to helping our clients find their dream homes and make the buying or selling process as smooth and stress-free as possible. Job Overview: We are seeking a highly... 

Randstad

Construction site administrative assistant Job at Randstad

 ...4 per hour shift: First work hours: 8 AM - 4 PM education: High School Responsibilities Manage Confidential Administrative & Hall Operations: Direct day-to-day office functions, execute executive correspondence, schedule appointments, coordinate logistics...